How to deal with wrong application deployment in ConfigMgr and Intune

You have just done away with a software deployment in the production environment. Soon, you were flooded with complaints that something went wrong with the deployment, and it needed to be stopped immediately.

What should be your next step? What are the best practices to deal with misdeployments?

The most common answer I have heard is: Delete the deployment.

Well, that sounds good to stop the deployment on the new machine. You just deleted the deployment and relaxed.

However, trouble is not over here. You got a call from higher management, and they asked you to provide the list of all users/machines impacted by the deployment. Once identified, you have to work on a remediation plan.

Now you have another challenge.

How can you pull out these details? When you delete the deployment, its remove all such details from SCCM along with the deployment.

So, what are the best options to deal with wrong deployment?  There are many such options available that you can use to stop the deployment. This will also ensure you have historical data available if required for reporting / remediation purposes.

SCCM / Configuration Manager

  • Expire the deployment by setting the Deployment End Date to the past.
  • Remove the content from the distribution point(s). This way, the client would not be able to deploy when it has already received the policy.
  • Switch deployment target to a blank Collection.
  • If its CM2012 Application then you can just right click on an application and select “Retire”.

Microsoft Intune

  • Remove the application assignment by removing Groups/All Users/All Devices from both Required and Available deployment.

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